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How do I enroll with a new supplier?
You can enroll in the program at any time. A gas supplier may contact you directly, or you can call a supplier yourself at the numbers listed on the Michigan Public Service Commission's Suppliers list. After you enroll with your chosen supplier, that supplier will send the enrollment request to MichCon for processing.
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What if I do not want to choose a new supplier?
That is your choice. If you choose to remain with MichCon, no action is required. You will continue to pay MichCon’s regulated gas rate, and MichCon will continue to supply the gas.
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What if I change my mind after choosing a new supplier?
Residential and commercial customers with an annual usage of 2,000 Ccf or less are provided a 30-day unconditional cancellation period. This cancellation period begins the day after you enter into the agreement with the supplier. This 30-day unconditional cancellation right does not apply to commercial customers with annual usage in excess of 2,000 Ccf, unless so specified within the AGS’ contract. At the end of the contract term with the AGS, you may switch to another supplier or return to MichCon gas supply service. However, if you switch before the contract expires, the AGS may charge an early termination or cancellation fee. You should carefully review the contract to determine whether such fees apply.
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Is there a cost to switch suppliers?
You may change suppliers or return to MichCon gas supply service one time in any 12-month period at no cost. A fee of $10 will be assessed for each additional switch of suppliers or back to MichCon gas supply service within the same 12-month period.
